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At GoPack Travel, we want your order to reach you safely and as smoothly as possible. We ship our products to customers around the world and provide tracking information once your order has been shipped.
GoPack Travel currently offers worldwide shipping.
Available shipping options and delivery times may vary depending on the destination.
Most orders are expected to arrive within approximately 10–12 business days.
Please note that the 10–12 day timeframe is an estimated delivery period, not a guaranteed delivery date. Actual delivery times may vary depending on your location and circumstances affecting transportation or local delivery.
Express Shipping with Insurance
Express shipping is available for $9.99 and is estimated to arrive within 6–9 business days.
Once your order has shipped, we will send tracking information to the email address provided during checkout.
You can use the tracking information to follow the progress of your shipment.
Please allow some time for tracking information to become active after the shipment has been dispatched.
While we work to provide reliable delivery estimates, some circumstances may cause delays that are outside our reasonable control.
These may include:
If your order is taking longer than expected, please contact our support team with your order number and tracking information.
Customers are responsible for providing an accurate and complete shipping address during checkout.
If you realize that you entered incorrect shipping information, please contact us as soon as possible at support@gopacktravel.com.
We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
GoPack Travel is not responsible for delivery issues resulting from incorrect or incomplete information provided by the customer.
Because we ship internationally, some orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.
Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.
Customs requirements and charges vary by country, and GoPack Travel does not control the policies or decisions of local customs authorities.
If your order has not arrived within the expected delivery timeframe, please contact us so that we can review the shipment.
When contacting us, please provide:
Our support team will review the available shipping information and assist you with the next steps.
If your package appears to have been lost or arrives damaged, please contact us at support@gopacktravel.com.
For damaged orders, photographs of the package and product may be requested so that we can properly investigate the issue.
Any resolution will be handled in accordance with our Return & Refund Policy and applicable consumer protection laws.
Depending on product availability, fulfillment arrangements, and shipping logistics, items from the same order may occasionally arrive in separate packages.
If this happens, you may receive separate tracking information for the different shipments.
If you have questions about shipping or your order, please contact us:
GoPack Travel
Email: support@gopacktravel.com
Toll-Free: 1 (307) 419-4058
Customer Support Hours:
Monday–Friday
9:00 AM–5:00 PM Mountain Time (MT)